FAQ

Q1: Why my packaged order stay pending, just dispatch from the post...?
A: We are sorry for delay. Regularly, shipping time to your address is 6-8 business days, and the tracking information will be updated within 3 days. Please don't worry, we promise you of safe order and right items. What you see and what you order on our website is what you will get.

Q2: Do you do wholesales business?
A: Yes, welcome wholesales business; please
contact us for further details if you want wholesale business.
Q3: Is you site secure?
A: Yes all orders are processed thru Paypals 100%secured "http" servers, all other info is safe and we never share other info with any other parties. Also smoothly via hackersafe .etc.

Q4. How long does it take me to get my order once I place it?
A. Orders are processed daily. Your order will be processed by our warehouse or suppliers and you can expect your order to be delivered within 1--2 weeks. Sometimes there would be a little delay due to huge demands, holidays, slow customs processing, but your order will be delivered finally.

Q5. We were charged on our credit card but status shows not shipped yet?
A. Sometimes the tracking info would be delayed to update, especially during the holidays, during these times you may get your goods before we can update that you have in fact been shipped.

Q6. How much is shipping to my country?
A. offers worldwide shipping by USPS Air Mail. All international orders over $200 receive free shipping. Orders for less than $200are charged a flat $10 shipping fee.

Q7. Why your items are so cheap compared to other sites are you guys legit?
A. our buyers and we buy overstocks & overruns from the same factories that make for famous companies and we have been doing this for many years. We also work on very tight profit margins to provide our clients good value.

Q8. Why the goods I received are different from the goods shown on your website?
A. We are sorry for this little difference between the goods you received and the picture on our website. But in fact, the one you received is the same as we put on website. This is due to the chromatist and the different angle the pic shooted. So there might be some differences between practical items and the pictures on our website. For example: color. If so, we apologize for that.
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  • CONTACT US
  • Email: customercareteam@onlinestoreforsales.com
    Hours: Mon–Thu 9am–6pm Fri 9am–3pm
    Address: 140 58th Street Suite 3B Brooklyn, NY 11220

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